Use the slides as virtual backgroud

[李先生]

I cannot click on the option to 'use slides as virtual background'  when sharing my background,  there was a yellow exclamation mark on the option. How can I address this problem.

[KhatC · Accepted solution]

Hi , welcome to Zoom Community! To share slides as a virtual background, please review if you meet the following requirements: 

Presenter requirements:

• Zoom desktop app for Windows or macOS: Global minimum version or higher
• System meets the requirements for Virtual Background
• PowerPoint or Keynote (macOS only) installed locally

Viewer requirements:

• Zoom desktop app for Windows, macOS, or Linux: Global minimum version or higher
• Zoom mobile app for Android or iOS: Global minimum version or higher

  Note: If a participant is joining from the Web client, a Zoom Room, or 3rd party endpoint, they will view the slides as a normal screen share, and the presenter's video will not be imposed over the slides.

@李先生

[lamama]

I have the same issue - and all the lates system updates and requirements. still getting the yellow triangle and greyed out icon.

[Wond_R]

I've the same problem and I don't understand.
Previously, it was working fine.
System & program are OK

[MGSR]

Hello @Wond_R! Can you kindly try uninstalling and reinstalling the latest version? Let us know if it helps or if you need further assistance.

[lamama]

I've tried that and its not helping.

Thanks.