Zoom AI Companion
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What is Zoom AI Companion?

Zoom AI Companion is an AI assistant that works across the Zoom platform, facilitating higher individual productivity and better team collaboration. Explore the Zoom Community's Recent Activity below to join the AI Companion conversation and connect with other members. If you're still looking for support, browse our Zoom AI Companion support articles or start a new discussion below!

Recent Activity

Pls help me!!!

I need help!

 

cuse i dont have the AI companion in my own meeting, i maybe have it but for my self not! 😢

 

pls help

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Meeting Summary with AI companion is not as good as it has been

What is going on with the quality of the Meeting Summary with AI Companion?  Has there been some change or upgrade implemented recently?!  My Meeting Summaries have gotten progressively shorter and worse over the last week or so.

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My Wife Is Receiving Request From Fathom

Hi there, My wife is always receiving this email message in her email account from my Zoom account via Fathom where I am never invited to any of her Zoom meetings: "(My name) is using Fathom to record Google Meet meetings and streamline the note-taki... Show more

Hi there,

 

My wife is always receiving this email message in her email account from my Zoom account via Fathom where I am never invited to any of her Zoom meetings:

 

"(My name) is using Fathom to record Google Meet meetings and streamline the note-taking. Is it okay if (my name) records your meeting tomorrow?"

 

How can I stop Fathom from sending these message my wife email address?

 


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Meeting Summary Issues (Shorter and No Longer Accurate)

I was so happy and impressed with the Meeting Summary notes that Zoom's AI Companion shared after the calls this past year. However, something absolutely changed since 04/20/2025. Now, my meetings notes are much shorter and only receive 1-3 summarize... Show more

I was so happy and impressed with the Meeting Summary notes that Zoom's AI Companion shared after the calls this past year. However, something absolutely changed since 04/20/2025. Now, my meetings notes are much shorter and only receive 1-3 summarized paragraphs instead of the usual 7-10 that I was receiving before. Is there anything I can do to solve this issue?


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AI Companion and hallucinations

I just ran into a situation where the AI Companion meeting summary assigned an action item to a person who had not attended the meeting. There is no record of the person's name in the attendee list or in the meeting transcript.I've relied on and enjo... Show more

I just ran into a situation where the AI Companion meeting summary assigned an action item to a person who had not attended the meeting. There is no record of the person's name in the attendee list or in the meeting transcript.

I've relied on and enjoyed the meeting summaries, but my confidence stumbled. 


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Turning on AI Meeting Summary

I am the only user on my Pro account yet the AI Meeting summary switch is greyed out and i can't turn it on.

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AI Summary Pop Up

Can I ask how the AI summary is delivered / prompted to the user following the meeting. As well as receiving the email, does Zoom proactively pop up and prompt for historical calls on the account or is the only method of access then to look at the ca... Show more

Can I ask how the AI summary is delivered / prompted to the user following the meeting. 

As well as receiving the email, does Zoom proactively pop up and prompt for historical calls on the account or is the only method of access then to look at the call history and go into the chat to find the summary. 


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My Zoom read.ai self-started in someone else's Google Meet & shows up in her meetings. PLEASE HELP!!

I was on a Google Meet call two months ago, initiated by the secretary of my HOA group. My Zoom read.ai (I had allowed it to install in Zoom some time before) somehow self-initiated in the Google Meet, even though we weren't using Zoom, and the Meet ... Show more

I was on a Google Meet call two months ago, initiated by the secretary of my HOA group.  My Zoom read.ai (I had allowed it to install in Zoom some time before) somehow self-initiated in the Google Meet, even though we weren't using Zoom, and the Meet account wasn't mine. 

There have been two more HOA meetings since, and both times the read.ai program was still somehow connected to the secretary's Google Meet account.  I was not personally present at either of those two meetings due to other commitments, but in both cases read.ai showed me present, and yesterday, it also sent a meeting summary via email to everyone after the meeting under MY NAME. 

I have uninstalled read.ai from Zoom, but I have a terrible feeling that it is like a virus that somehow skipped to that woman's Google Meet program and nothing I do is going to fix that for her.   And to add insult to injury, it appears that the meeting summary wasn't even accurate. 

ANYBODY have this experience and know how to help my friend remove read.ai from her Google Meet account?


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Flashing AI Companion icon

The AI Companion icon constantly flashes if someone is using it, but the flashing is distracting. Is there a way to have it stop flashing or to remove it from the title bar?

 

Thanks.

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No Meeting Option on AI Companion

Hi I have not used zoom now for ages, and when I now go to launch a meeting, 75% of my real estate is zoom ai companion - which I do not even want !! I am left with a tiny window top left showing the actual meeting !!!I have followed the instructions... Show more

Hi

 

I have not used zoom now for ages, and when I now go to launch a meeting, 75% of my real estate is zoom ai companion - which I do not even want !! I am left with a tiny window top left showing the actual meeting !!!

I have followed the instructions, logged in to web portal, gone to Admin section, then Account Settings and AI Companion tab, but the only options there are :-

 

Docs

Workspace Reservation

 

Resources

Whitepaper

Getting Started Guide

Onboarding Centre

 

There are no options related to meetings at all ???

 

I have a meeting tonight 1900 so would really appreciate if someone could help me to block, minimize, remove this awful addition which zoom have seen fit to add.

 

Thank you

 


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