Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI CompanionUser groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.
Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
The Zoom Community has won Best Customer Support Community in the 2025 CMX Community Industry Awards!
Celebrate with us2025-05-14 09:03 PM
Hello Community,
When I sign into my Zoom Account I am directed to a QR code to register for an authentication app of your choice.
I don't have an authentication app on my iMac, so I then click 'go back' and then click 'skip', which allows me into my account.
According to my Zoom Account Profile under 'Sign In' the 'Two Factor Authentication" is set to 'On'.
My question to the Zoom Community is why when my Two Factor Authentication is set to On, do I not receive an SMS to my mobile phone with a code and why can I open my account without the necessity a Two Factor Authentication code.
Regards,
TonyVision!