VDI Question

[Para-e00]

I have users that connect to a server via Parallels for a remote desktop. They complain about call lag when calling another Zoom user with a desktop on the server. Would Zoom VDI be a solution for them? From what I understand there is a VDI Workplace installer like the Zoom client that goes on the server and a VDI plugin that is installed to the users local machine so all VOIP processing gets done on the local laptop? 

[jaron]

Honestly, I would never recommend VDI, especially for VDI to VDI calls.  You're sending your audio across the internet to another computer, which then relays that audio across the internet to Zoom, which then relays that audio across the internet or PSTN to the remote end, which may then be on another VDI that is then going to relay it across the internet to another user's computer.  You're just building in needless lag simply due to the processing requirements.  If the user is working on a PC, have them install the Zoom client on their PC and log into Zoom outside of the VDI session.  That's my best recommendation.  It will be a much better experience.

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