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Meeting audio only works when zoom audio setting window is open

DanieMcDe
Newcomer
Newcomer

Without changing anything, one day this started happening. I am connected to computer audio as usual. And the laptop's speaker is chosen but I can't hear anything. I open the audio settings to test the speaker and before even clicking on it suddenly I can hear the speaker. I test the speaker (same laptop speaker) and can hear the chime. Great. Close the window and can no longer hear the speaker. So now I have the window open the entire meeting to be able to hear while I try to figure this out. Help!

1 REPLY 1

mattewwade06
Newcomer
Newcomer

That’s definitely unusual behavior it sounds like Zoom may not be maintaining the correct audio routing unless the settings window is open, which could indicate a software glitch or driver conflict. I’d suggest first updating or reinstalling your audio drivers, and also try resetting Zoom's audio settings under Settings > Audio > Advanced > Restore Defaults. If that doesn’t help, reinstalling Zoom or testing with a different audio output device (like headphones) might narrow down the issue. Definitely worth reporting to Zoom support if it persists

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